Question

PEGA Survey - Error while using Multi-text boxes

Hi!

I am unable to create a survey question using 'Multi-text boxes'. The instructions say

https://community.pega.com/sites/default/files/help_v81/procomhelpmain.htm?portalThreadName=OpenPortal_Developer&portalName=Developer#rule-/rule-pegaq-/rule-pegaq-question/creating-fixed-number-of-check-boxes-tsk.htm

  1. Find a multi-text boxes question to format, if you do not have one open already.
    1. In the header of Dev Studio, click Configure > Case Management > Survey.
    2. Click the name of a survey, and then click a question of type Multi-text boxes.
  2. In the text field, enter the text of the question.
  3. Label the text boxes.
    1. In the Textbox options section, click +Add value.
    2. In the Display value field, enter a label for the text box.

I complete Step 3.b and save the survey but PEGA throws the following error

Any input to resolve this would be appreciated.

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Pega
May 8, 2019 - 8:15am

May i know which version of PRPC is being used? As far as i remember, this issue was fixed in 8.x versions. This will be fixed when you upgrade to 8.x versions. Meanwhile as a work around, you can modify the question from Survey Management landing page -> Questions tab

May 23, 2019 - 3:56pm

I deleted the question completely and wrote it again. It worked.

Ideally I do not want to do that.