Question

Pega Robotics Studio - Error while performing interrogation - access is denied

Hi

I get the following error, when trying to run an interrogation on the following page

http://visualconnections.net/PECOS/INDIVIDUAL/login.htmll

The error I am getting is an exception

Access is denied ( HRESULT) 0x800700005 ( E_ACCESSDENIED)

I have attached a screenshot as well,

Has anyone seen this issue before and also is there a resolution ?

Correct Answer
May 7, 2018 - 5:15am

My problem is solved.
Added my website into Trusted Sites in Internet Explorer Security settings and changed the security level to Medium.

Comments

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January 26, 2018 - 2:29pm

Do you get the error as soon as the interrogation starts, or when you try to interrogate an object?

There may be a compatibility issue. Check your Windows 10 version by entering winver in your start menu. Also, please check what version of Robotics Studio you're using by going to Help > About.

Finally, double-check the url you are using as that one seems to lead to a page not found landing page.

May 7, 2018 - 2:45am
Response to AlexSanchez

Hi Alex,

For me the error comes when I try to interrogate an object. This is happening only for web adapter applications.
My windows version is Windows Server 12 R2 and Robotics Studio version is 8.0.1025.0.
Any solution for this problem ?
Thanks in advance.

May 7, 2018 - 5:15am
Response to Ajay Kumar

My problem is solved.
Added my website into Trusted Sites in Internet Explorer Security settings and changed the security level to Medium.

June 19, 2019 - 2:51am
Response to Ajay Kumar

I tried your solution but still same error persist. May I know if there are still additional configuration needs to be done? Thanks

June 19, 2019 - 3:14am
Response to JillianneM

I have faced this problem many times. Adding the website under trusted websites always solved my problem. I don't know any other solution.
Make another thread for your question or raise a SR.

October 31, 2019 - 1:51am