Question

Pega Robotic Automation: Build Authority Certificate Expires Soon

I just received an email titled "Pega Robotic Automation: Build Authority Certificate Expires Soon", but it seems a little suspicous, not sure if it is a Phishing attempt. The Form Address looks a little odd - "Larry Braswell, Pegasystems"...is this legit ?

***Edited by Moderator: Marissa to remove proprietary information***

**Moderation Team has archived post**

This post has been archived for educational purposes. Contents and links will no longer be updated. If you have the same/similar question, please write a new post.

Correct Answer
June 20, 2017 - 3:50pm

Hi Scott,

Yessir, that is legitimate.  Please note the contents of the email and if you have further questions, feel free to just reply to that email and it will be routed directly to my inbox.

Thanks Much For Your Diligence!

Larry Braswell

Comments

Keep up to date on this post and subscribe to comments

Pega
June 20, 2017 - 3:50pm

Hi Scott,

Yessir, that is legitimate.  Please note the contents of the email and if you have further questions, feel free to just reply to that email and it will be routed directly to my inbox.

Thanks Much For Your Diligence!

Larry Braswell

August 7, 2017 - 3:08pm

I do have a follow-up question to this issue and that is - What happens if the Certificate goes into an expired status? We are experiencing a weird scenario to where all the files within the "C:\Program Files\OpenSpan\OpenSpan Runtime Enterprise\" Directory are being deleted as they are missing! The only thing we can think of is that for some of these machines they have not been accessed or logged into for some time, so it is possible that the Certificate was never updated, so wondering if Updater would then be deleting the Runtime Files in this expired certificate scenario...?

 

Pega
March 12, 2018 - 4:19pm
Response to ScottT32

Scott,

This is in fact a security measure in Updater. Repeated failed attempts in updater (possibly due to expired cert) will result in deleted files as you have mentioned.

Pega
March 12, 2018 - 4:19pm
Response to ScottT32

Scott,

This is in fact a security measure in Updater. Repeated failed attempts in updater (possibly due to expired cert) will result in deleted files as you have mentioned.