Question

Pega OCR Capability

We want to use Pega OCR capability to read PDFs in 8.2.1, is this feature available in Pega Cloud?

***Moderator Edit-Vidyaranjan: Updated Platform Capability***

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Pega
September 17, 2019 - 7:16pm

Please check below link. It contains the usage of OCR feature.

https://community.pega.com/knowledgebase/documents/creating-automations-using-screen-ocr-feature

September 24, 2019 - 3:27pm

We are not using Robotic Automation. We want to use OCR feature to parse images to create cases.

Pega
September 25, 2019 - 6:56am
Response to LakshmiC4468

October 2, 2019 - 10:22am
Response to mutha1

Hello, Thanks for the reference. The link doesn't seem to work. From the link address, based on web app interrogation, I think the article is related to Robotics Automation. we want to use OCR in Pega Customer service application, we don't have robotic automation.