Question

Pega Mobile Application - Mobile APK & FCM

We are migrating from Pega 7.3.1 to Pega 8.2.1, as part of this activity we are having couple of questions/information needed.

1. For building a new env for Pega upgrade (8.2.1), we are cloning the existing env (Pega 7.3.1). And on top of it we are executing migration steps. Once the migration is completed we need to build an mobile apk, for this apk building should we use existing certificates or we need to use new certificates?

2. For building a FCM project can we use existing FCM project or new one should be created?

3. Mobile App is not reflecting in all the applications.

***Edited by Moderator Marissa to update SR Details***

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Pega
December 13, 2019 - 11:33am
  1.  First, Platform Patch 8.2.5 is available, and you should include it before testing or go live.
    1. If you intend to install the new mobile app on top of the old mobile app, and the certificates are still valid, you do not need new certificates.
  2. You should always grab the latest FCM libraries and APKs.
  3. I don't fully understand what you mean by this?  Are you saying that you are not seeing your latest changes in the mobile app?  
    1. Did you make sure the app versions are incremented before building and deploying?
    2. Did you force a full sync for each of the access groups associated with your application?

December 18, 2019 - 7:02am
Response to HALLJ

Thanks Hall.

  1. Currently we are in patch version 8.2.1. 

  2. We are taking the latest FCM libraries whenever we are building an apk.

  3. We are incrementing the app version before mobile apk build.

  4. Yes we are doing a forcefull sync on the associated access group.

 

Pega
December 18, 2019 - 7:25am
Response to appalap9

You should move to 8.2.5 patch immediately. There is no sense in being on 8.2.1.

What changes are not reflecting exactly? Are you certain that the new mobile app is actually installing on the device?

- James

December 18, 2019 - 9:53pm
Response to HALLJ

Moving it to 8.2.5 patch needs to take call by business. 

We are able to install the mobile app with latest changes, but the pulse notifications and other notifications (pop up's) are not in sync with the version 7.3.1

Pega
January 13, 2020 - 5:42am
Response to HALLJ

Hello Team,

The customer is looking for information about google FCM project & server certificate and want to know how 8.2.5 patch will have advantages over 8.2.1 for the  google FCM project & server certificates.

December 18, 2019 - 10:03pm

HALL, could you please let me know what are the advantages moving it to patch 8.2.5?

Pega
January 6, 2020 - 6:30am
Response to appalap9

Hi Appala,

You can review the below article on the patch releases and the issues resolved in pega 8.2.5.

https://community.pega.com/knowledgebase/articles/system-administration/pega-platform-patches

https://community.pega.com/knowledgebase/articles/system-administration/pega-platform-patch-release-announcements

I hope this will be helpful to you.

thanks!