Question

Pega Knowledge Management vs. WEM

Hi:

Our applications are using WEM (Web Engagement Management) to hold the content for web pages. Now I just start to do some research on Pega Knowledge Management. Could you please tell me what is the difference between WEM and KM regarding content management functionality? Can KM replace WEM? What is the advantage of using KM?

Thanks a lot!

***Edited by Moderator Marissa to update platform capability tags****

Correct Answer
October 23, 2019 - 7:00pm

To know what is Pega Knowledge Management, please take a look into the Product Overview in below pdn link:

https://community.pega.com/knowledgebase/products/knowledge

For WEM (Web Engagement Management), please refer to the below links:

https://www.elcom.com.au/resources/blog/web-engagement

https://www.cmswire.com/cms/web-engagement/what-is-web-engagement-management-wem-007400.php

They are different. 

 

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Pega
October 23, 2019 - 7:00pm

To know what is Pega Knowledge Management, please take a look into the Product Overview in below pdn link:

https://community.pega.com/knowledgebase/products/knowledge

For WEM (Web Engagement Management), please refer to the below links:

https://www.elcom.com.au/resources/blog/web-engagement

https://www.cmswire.com/cms/web-engagement/what-is-web-engagement-management-wem-007400.php

They are different. 

 

October 30, 2019 - 10:53am
Response to SusanLiu

Thanks for your help!