Question

Pega 7.3.1. Listener Issues.

After upgrqading from 7.1.6 to 7.3.1. We are seeing many issues with Pega 7.3.1.

Slownes..

Listeners erros.

ojdbc6.jar and Oracle 12*.. the combination of this is good with Pega 7.3.1?

ANd seeing below listener issues aswell.

Can any one help me on this,.

2019-02-22 12:12:54,125 [stenerThreadPool : 0] [ STANDARD] [ ] [ ] (tener.ListenerStateManagerImpl) ERROR - Failed to create MDB Listener

com.pega.pegarules.pub.PRException: Failed to start listener: .******ProcessListener

at com.pega.pegarules.integration.engine.internal.services.listener.ListenerWrapper.launchListener(ListenerWrapper.java:246) ~[printegrint.jar:?]

at com.pega.pegarules.integration.engine.internal.services.listener.ListenerStateManagerImpl$7.run(ListenerStateManagerImpl.java:1147) ~[printegrint.jar:?]

at com.pega.pegarules.session.internal.PRSessionProviderImpl.performTargetActionWithLock(PRSessionProviderImpl.java:1327) ~[prprivate.jar:?]

at com.pega.pegarules.session.internal.PRSessionProviderImpl.doWithRequestorLocked(PRSessionProviderImpl.java:1075) ~[prprivate.jar:?]

at com.pega.pegarules.session.internal.PRSessionProviderImpl.doWithRequestorLocked(PRSessionProviderImpl.java:884) ~[prprivate.jar:?]

at com.pega.pegarules.integration.engine.internal.services.listener.ListenerStateManagerImpl.createMDBListener(ListenerStateManagerImpl.java:1116) ~[printegrint.jar:?]

at com.pega.pegarules.integration.engine.internal.services.jms.JMSListenerServant.invoke(JMSListenerServant.java:101) ~[printegrint.jar:?]

at com.pega.pegarules.session.internal.engineinterface.etier.impl.EngineImpl._invokeEngine_privact(EngineImpl.java:331) ~[prprivate.jar:?]

at com.pega.pegarules.session.internal.engineinterface.etier.impl.EngineImpl.invokeEngine(EngineImpl.java:274) ~[prprivate.jar:?]

at com.pega.pegarules.session.internal.engineinterface.etier.ejb.EngineBean.invokeEngine(EngineBean.java:225) ~[prprivate.jar:?]

at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) ~[?:1.7.0]

at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:95) ~[?:1.7.0]

at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:56) ~[?:1.7.0]

at java.lang.reflect.Method.invoke(Method.java:620) ~[?:2.6 (03-15-2016)]

at com.pega.pegarules.internal.bootstrap.PRBootstrap.invokeMethod(PRBootstrap.java:370) ~[prbootstrap-7.3.1-218.jar:7.3.1-218]

at com.pega.pegarules.internal.bootstrap.PRBootstrap.invokeMethodPropagatingThrowable(PRBootstrap.java:411) ~[prbootstrap-7.3.1-218.jar:7.3.1-218]

at com.pega.pegarules.boot.internal.extbridge.AppServerBridgeToPega.invokeMethodPropagatingThrowable(AppServerBridgeToPega.java:224) ~[prbootstrap-api-7.3.1-218.jar:7.3.1-218]

at com.pega.pegarules.boot.internal.extbridge.AppServerBridgeToPega.invokeMethodPropagatingException(AppServerBridgeToPega.java:246) ~[prbootstrap-api-7.3.1-218.jar:7.3.1-218]

at com.pega.pegarules.internal.etier.ejb.EngineBeanBoot.invokeEngine(EngineBeanBoot.java:168) ~[prbeans.jar:7.3.1-218]

at com.pega.pegarules.internal.etier.interfaces.EJSLocalStatelessEngineCMT_021cb84d.invokeEngine(Unknown Source) ~[prbeans.jar:7.3.1-218]

at com.pega.pegarules.session.internal.engineinterface.etier.mdb.PRJMSListener.callEngine(PRJMSListener.java:208) ~[prprivate.jar:?]

at com.pega.pegarules.session.internal.engineinterface.etier.mdb.PRJMSListener.init(PRJMSListener.java:175) ~[prprivate.jar:?]

at com.pega.pegarules.session.internal.engineinterface.etier.mdb.PRJMSListener.onMessage(PRJMSListener.java:122) ~[prprivate.jar:?]

at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) ~[?:1.7.0]

at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:95) ~[?:1.7.0]

at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:56) ~[?:1.7.0]

at java.lang.reflect.Method.invoke(Method.java:620) ~[?:2.6 (03-15-2016)]

at com.pega.pegarules.internal.bootstrap.PRBootstrap.invokeMethod(PRBootstrap.java:370) ~[prbootstrap-7.3.1-218.jar:7.3.1-218]

at com.pega.pegarules.internal.bootstrap.PRBootstrap.invokeMethodPropagatingThrowable(PRBootstrap.java:411) ~[prbootstrap-7.3.1-218.jar:7.3.1-218]

at com.pega.pegarules.boot.internal.extbridge.AppServerBridgeToPega.invokeMethodPropagatingThrowable(AppServerBridgeToPega.java:224) ~[prbootstrap-api-7.3.1-218.jar:7.3.1-218]

at com.pega.pegarules.boot.internal.extbridge.AppServerBridgeToPega.invokeMethod(AppServerBridgeToPega.java:273) ~[prbootstrap-api-7.3.1-218.jar:7.3.1-218]

at com.pega.pegarules.internal.etier.mdb.PRJMSListenerBoot.onMessage(PRJMSListenerBoot.java:91) ~[prbeans.jar:7.3.1-218]

at com.ibm.ejs.jms.listener.MDBWrapper$PriviledgedOnMessage.run(MDBWrapper.java:309) ~[com.ibm.ws.runtime.jar:?]

at com.ibm.ws.security.util.AccessController.doPrivileged(AccessController.java:63) ~[bootstrap.jar:WAS855.SERV1 [cf091608.04]]

at com.ibm.ejs.jms.listener.MDBWrapper.callOnMessage(MDBWrapper.java:266) ~[com.ibm.ws.runtime.jar:?]

at com.ibm.ejs.jms.listener.MDBWrapper.onMessage(MDBWrapper.java:235) ~[com.ibm.ws.runtime.jar:?]

at com.ibm.mq.jms.MQSession$FacadeMessageListener.onMessage(MQSession.java:133) ~[com.ibm.mqjms.jar:7.1.0.7 - k710-007-151026]

at com.ibm.msg.client.jms.internal.JmsSessionImpl.run(JmsSessionImpl.java:2911) ~[com.ibm.msg.client.jms.internal.jar:?]

at com.ibm.mq.jms.MQSession.run(MQSession.java:958) ~[com.ibm.mqjms.jar:7.1.0.7 - k710-007-151026]

at com.ibm.ejs.jms.JMSSessionHandle.run(JMSSessionHandle.java:1056) ~[com.ibm.ws.runtime.jar:?]

at com.ibm.ejs.jms.listener.ServerSession.connectionConsumerOnMessage(ServerSession.java:1090) ~[com.ibm.ws.runtime.jar:?]

at com.ibm.ejs.jms.listener.ServerSession.onMessage(ServerSession.java:760) ~[com.ibm.ws.runtime.jar:?]

at com.ibm.ejs.jms.listener.ServerSession.dispatch(ServerSession.java:726) ~[com.ibm.ws.runtime.jar:?]

at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) ~[?:1.7.0]

at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:95) ~[?:1.7.0]

at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:56) ~[?:1.7.0]

at java.lang.reflect.Method.invoke(Method.java:620) ~[?:2.6 (03-15-2016)]

at com.ibm.ejs.jms.listener.ServerSessionDispatcher.dispatch(ServerSessionDispatcher.java:47) ~[com.ibm.ws.runtime.jar:?]

at com.ibm.ejs.container.MDBWrapper.onMessage(MDBWrapper.java:100) ~[com.ibm.ws.runtime.jar:?]

at com.ibm.ejs.container.MDBWrapper.onMessage(MDBWrapper.java:132) ~[com.ibm.ws.runtime.jar:?]

at com.ibm.ejs.jms.listener.ServerSession.run(ServerSession.java:581) ~[com.ibm.ws.runtime.jar:?]

at com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java:1881) ~[com.ibm.ws.runtime.jar:?]

Caused by: com.pega.pegarules.pub.PRException: Authentication failed for listener: .******ProcessListener

at com.pega.pegarules.integration.engine.internal.services.listener.ServiceListenerBaseImpl$1.run(ServiceListenerBaseImpl.java:401) ~[printegrint.jar:?]

at com.pega.pegarules.session.internal.PRSessionProviderImpl.performTargetActionWithLock(PRSessionProviderImpl.java:1327) ~[prprivate.jar:?]

at com.pega.pegarules.session.internal.PRSessionProviderImpl.doWithRequestorLocked(PRSessionProviderImpl.java:1075) ~[prprivate.jar:?]

Comments

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February 25, 2019 - 5:47am

Hello,

Looks like the Authentication is failing. Is the Test Connectivity working on designer studio?

February 26, 2019 - 5:05am
Response to MarcLasserre_GCS

Yes the test connectivity is fine. And other nodes are working fine.. But in few nodes we are seeing  Listenr issues. And all the nodes are using same configuration.

February 25, 2019 - 5:51am

The combination, ojdbc6.jar and Oracle 12*.. is support on Pega 7.3.1, refer, page-10:

https://community.pega.com/knowledgebase/documents/platform-support-guide

 

March 5, 2019 - 2:19am
Response to ARVINDMALAV

Hello Sir,

I have a requirement where I need to get details from excel sheet. I configured everything & started the listener. But no Listener ids are displaying. when i do the same in v7.3.0, its working. Pls suggest changes to be made for this version 7.3.1.

Thank you

March 5, 2019 - 2:23am