Pega 6.3 DSM, NBAA, NBAM upgrade to Pega 7.3


One Communications Client want to upgrade a 6.3 application to 7.3. They are using DSM, NBAA and NBAM frameworks.

1. Is there any complexity or any specific set rules which needs more attention?

2. Would all existing rules continue to work? Or any rule-types have to be discarded altogether and new rule-types to be created in its place?

3. Would all existing campaign (inbound/outbound) continue to work during or after migration?

4. Any specific considerations for OOTB agents?

Thanks for your support!

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February 14, 2018 - 5:16am

Are there any updates?

February 14, 2018 - 5:40am
Response to DeboliPaul

I think the upgrade documentation would be a good starting point, you can then present more specific questions and concerns once you got an overview and the broad picture.

[I cannot find the documents applicable to v7.3 of the platform, so I am linking to v7.3.1; from the decisioning side, the migration remains roughly the same]

February 15, 2018 - 8:16am
Response to dacoi

Hi, thanks! I was actually looking for upgrade guides only. The "Decisioning Upgrade" link does not seem to work but I did find the Upgrade Guide for Marketing. 

June 12, 2018 - 10:00am