Question

PDC data retention policy

Hello, Anybody know the data retention policy of the monitoring information we send to PDC. Do they maintain the data for XX months or XX years.

***Edited by Moderator Marissa to update platform capability tags****

Correct Answer
October 2, 2019 - 3:06pm

Response to KavithaEthirajalu from Andy Werden

"PDC retains alerts, exceptions and data derived from alerts & exceptions for 14 days. PDC retains node health, query stats, table stats, usage, index definitions and elastic search status for 30 days. Action cases are retained for 95 days after resolution, unless they are Resolved-Ignore, which are retained forever, There is no archiving in PDC other than implicit archiving from AWS RDS snapshots - by design and intent the goal is to identify and resolve current and recent issues. 

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September 19, 2019 - 3:10pm

Hi @KavithaEthirajalu!

We have an Ask the Expert session going on with our resident PDC Expert @WERDA and you can ask your question there too!

Marissa | Community Moderator | Pegasystems Inc.

Mod
September 20, 2019 - 5:53am

Hello!

I see that our PDC expert has answered your question today on the PDC Ask the Expert session!

Regards,

Lochana | Community Moderator | Pegasystems Inc.

Pega
October 2, 2019 - 3:06pm

Response to KavithaEthirajalu from Andy Werden

"PDC retains alerts, exceptions and data derived from alerts & exceptions for 14 days. PDC retains node health, query stats, table stats, usage, index definitions and elastic search status for 30 days. Action cases are retained for 95 days after resolution, unless they are Resolved-Ignore, which are retained forever, There is no archiving in PDC other than implicit archiving from AWS RDS snapshots - by design and intent the goal is to identify and resolve current and recent issues.