Question

Passing ReplyTo parameter in CorrNew Activity

We need to pass ReplyTo parameter in the CorrNew activity similar to SendEmailNotification activity as part of business specific changes.

But in the Out of the box pega version for CorrNew activity there is no explicit parameter for ReplyTo.

As part of further analysis we identified CorrNew which in turn calling agent activity Data-Corr-Email Send which holds "ReplyTo" paramater in it.

So we saved CorrNew activity from the final ruleset version into a new activity(to our application specific) rule set version and passed ReplyTo parameter in it.

Functionality is working as expected after this change. But we want to know whether there will be any other impacts because of this change.

Appreciate your help on this.

***Edited by Moderator: Lochan to update platform capability tags***

Comments

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November 25, 2019 - 6:59am

Hello,

No I think it should work just fine.