Passed Deadline for Case Level SLA
How can we set Passed deadlie for Case level SLA? I am not able to find any such property on clipboard in case of Case Level SLA.
***Updated by moderator: Lochan. Removed user added Ask the Expert tag. Apologies for confusion, shouldn't have been an end-user option.
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After lot of research on PDN, what i conclude is there is no way to modify passed deadline tie for case level SLA,as it is very internal to Pega processing.
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