Out of the box gif images are not present in Pega 7.4

Recently we migrated our application from Pega 7.1.5 to 7.4 version.Post migration many attachment images which are present in Pega-RULES:07-10-01 are not present in Pega 7.4 version.

Is there any specific reason why this images are not present in Pega 7.4 or do we have any alternatives for this?

***Edited by Moderator: Lochan to update platform capability tags***


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July 18, 2019 - 1:37am


Can you try a proper restart with deletion of Extract Marker file.

Thank You,

July 18, 2019 - 3:41am

Hi , 

It might be due the reason that the UI kit is not there in the application or the correct fonts are not presnt.

Please share the screen shot of the  issue and the imanges which you are mentioning in the pega ruleset.

July 18, 2019 - 6:33am
Response to sahuv1


Please refer the attached image. This is availabe in Pega 7.1.5  version but when we migrated to Pega 7.4 this image is not available and moreover there are no other alternatives as well.

July 18, 2019 - 7:46am

HI ,

I can see the image in PegaLegacyRules:01-01-01 in 7.4 

. May i know where you are facing the issue ?. 

If you are running a case say in designer studio, then for that under case attachments section, are you abel to see this icon?


July 18, 2019 - 8:42am

Hi @Sowmya07 ,

The installation of Pega® Platform 7.4 removes deprecated and unused rules. The smaller installation size decreases rule sync time and reduces the amount of storage required for Pega Platform. You can access these legacy rules, if needed, in the PegaLegacyRules:01-01-01 in the Resource Kit on the Pega Platform media.

Refer the below link to import the legacy ruleset from Resource Kit

Hope this helps.