Openspan Studio 8: Error-The process iexplore.exe failed to start within the given time frame


I am having pop up with "The process iexplore.exe failed to start within the given time frame.continue waiting?" when interrogating windows adapter in openspan studio 8.0 & IE version 10.0. Start page is opening in another pop up with as expected but could not find interrogation form & bull eye pop up. I saw many queries regading this in community posts. Is there any solution? Please help.



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June 9, 2017 - 8:48am

There is no magic bullet here, which is why we generally suggest opening a SR.  A Test you can do first

  • test with another application such as calc.exe
    • if this works then virus protection is not likely a problem
    • if this does not work, turn off your virus protection and try again

June 13, 2017 - 8:20am
Response to jeffbadger

Thanks Jeff. I could solve the issue when installed the studio in another machine.

Now again facing another challenge, I have interrogated the website (attached screenshot) text area and track button, after launching the page, textarea waitingforcreate-->if true-->textproperty to provide tracking id-->focus on track button-->performclick. But no text is getting input and no click is performed.

However, I could do the same thing with Could you help on this basic thing, Please let me know if I am missing something here.



June 14, 2017 - 12:06am

I would need to see how you have the application interrogated and what your automation looks like. 

October 10, 2017 - 11:41am

Hi Jeff,

I am facing the same issue with both windows and web applications. The error which I am seeing is "The process iexplore.exe failed to start within the given time frame.continue waiting?" 

Openspan Version - 2010

IE Version - 11

Please help me to resolve this issue.

Thanks a lot



February 27, 2018 - 7:12am
Response to Jegankumar.D.P

Hi Jegan,

i am also facing the same issue. is there any exact solution for this.