Question

Openspan hangs when rematching a web application

Hi,

Sometimes, my Openspan application hangs while rematching a web application and have kill the process to recover.

This application is unique and it needs detatch and rematch before all objects to deal with.

The issue does not occur everytime I run, but it occurs 1 out of 5 times.

Could you please advise what could be the cause?

If you can advise how I can set the timeout for rematch method, it would help as well.

Thanks.

Kosuke

Correct Answer
August 13, 2019 - 10:50pm

Hi,

 

Thank you for your comment.

The problem has been solved by adjusting match rule in for the object.

BR

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Pega
July 14, 2019 - 1:15am

Hi,

Could you please share the robotics/open span related log files and mention the open span version you are using so that we can check what is the error/exception to suggest any solution.

August 13, 2019 - 10:50pm
Response to ramau

Hi,

 

Thank you for your comment.

The problem has been solved by adjusting match rule in for the object.

BR