Question

Opening a work object in perform mode Work-.Open Activity

In OOTB Work-.Open activity step 13 there is a pre condition check. It is checking the status is having Resolved or not through inString function which returns int. Though case is not resolved, still it becomes true. And setting Param.ReadOnly as -1. And thus making it Review Harness again.

Please help if I am missing something. Or this is an issue with the activity.
And what steps exactly to follow to open a case in perform mode.

Thanks,

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April 24, 2019 - 4:13am

Hello,

Can you share your tracer output? 

April 24, 2019 - 9:14am

Could not save the tracer. some issue is there. Please check the function inString in step 13 2nd precondition it returns index but it is used as boolean.

PFA for screenshot. pyStatusWork is New in pyWorkPage.