Question

Open child case assignment in parent case UI

Hi,

Need design help for the below requirement

We want to open child case assignment in parent case UI. Also, we want to make a user is able to process the child case in the same UI. It's similar to a customer service case.

Thanks,

Pravin

***Edited by Moderator: Pallavi to update platform capability tags***

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April 2, 2019 - 3:29am

Hello,

Could you simulate Parent case UI by using SECTIONs based on Parent pages?

April 2, 2019 - 9:53pm
Response to MarcLasserre_GCS

Can you please explain with more details

April 4, 2019 - 5:38am
Response to PravinM

Well in theory your child case if based on pyWorkPage and the parent on pyWorkCover.

So I guess you could on your child case use SECTIONs based on pyWorkCover instead of default pyWorkPage

April 11, 2019 - 10:39pm

Adding some more details,

As shown in the attached screen. Can you please suggest starting point for this UI customization.