Open child case assignment in parent case UI
Need design help for the below requirement
We want to open child case assignment in parent case UI. Also, we want to make a user is able to process the child case in the same UI. It's similar to a customer service case.
***Edited by Moderator: Pallavi to update platform capability tags***
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- re-opening a child case re-opens a parent case
- The child cases are not opening in a new tab and are replacing the current tab(Parent Case) in out of the box “CPMInteractionPortal”.
- Open child case in the same tab as of Parent case
- case link opening a child case with no active assignments
- Child Case Type Change Stage / Move Into Parent Case Type (with property Can Reuse in Both (Parent & Child))