Question

OOTB activity is causing PEGA0035 alerts

we have observed pega0035 alerts are generated by below activities.

Can you please help us in mitigating these issues?

1.PROCESSEVENT:

2019-08-14 04:23:34 8 Clipboard List Size PEGA0035 10001 10000 1 WARNING dh- B37KQT8D5YPBYCWBJV8F204C9IYC0KHIT System V M:01.01.01 0bc0a23e2f67ede142c7a842cd6b2e97 0 1 1314 [ACTIVE] ExecuteThread: '99' for queue: 'weblogic.kernel.Default (self-tuning)' STANDARD com.pega.pegarules.data.internal.clipboard.ClipboardPropertyImpl NA System-Queue-ServiceLevel.ProcessEvent Rule-Obj-Activity:EstablishContext SYSTEM-QUEUE-SERVICELEVEL PROCESSEVENT #20130919T004413.044 GMT Step: 8 Circum: 0 NA NA NA NA NA The number of elements in this clipboard list property has exceeded WARN level. Maximum size: 10000 Property reference: pyWorkPage.pzAutoPopulateNamedPageLinks 2019 8 14 2 23 34 288 initial Executable;0 additional frames in stack; no:data; pxRDBIOElapsed=0.01;pxListWithUnfilteredStreamCount=1;pxDeclExprCtxFreeUseCount=2;pxRDBIOCount=1;pxTotalReqCPU=7.82;pxRunModelCount=5;pxRunWhenCount=39;pxDeclarativePageLoadElapsed=0.03;pxRulesExecuted=290;pxListRowWithUnfilteredStreamCount=1;pxOtherCount=11;pxDBInputBytes=16,342,874;pxTotalReqTime=7.86;pxActivityCount=253;pxAlertCount=3;pxOtherFromCacheCount=36;pxFlowCount=1;pxDeclarativeRulesInvokedCount=6;pxInteractions=1;pxLegacyRuleAPIUsedCount=3;pxRuleCount=27;pxRulesUsed=424;pxDeclarativePageLoadCount=6;pxRuleFromCacheCount=27;pxOtherIOElapsed=1.75;pxCommitElapsed=6.00;pxTrackedPropertyChangesCount=14;pxDBOutputBytes=23,514;pxOtherIOCount=15; NA NA NA B37KQT8D5YPBYCWBJV8F204C9IYC0KHIT

2.WORKLOCK

2019-08-14 04:23:26 8 Clipboard List Size PEGA0035 10001 10000 1 WARNING B37KQT8D5YPBYCWBJV8F204C9IYC0KHIT System NA 0bc0a23e2f67ede142c7a842cd6b2e97 0 0 1312 [ACTIVE] ExecuteThread: '99' for queue: 'weblogic.kernel.Default (self-tuning)' STANDARD com.pega.pegarules.data.internal.clipboard.ClipboardPropertyImpl NA System-Queue-ServiceLevel.ProcessEvent Rule-Obj-Activity:EstablishContext WORK- WORKLOCK #20160613T181010.299 GMT Step: 2 Circum: 0 Work- pyWorkPage Work- pyWorkPage NA The number of elements in this clipboard list property has exceeded WARN level. Maximum size: 10000 Property reference: .pzAutoPopulateNamedPageLinks 2019 8 14 2 23 26 539 Obj-Open-By-Handle;RULE-OBJ-ACTIVITY WORK- WORKLOCK #20160613T181010.299 GMT Step: 2 Circum: 0;doActivity Rule-Obj-Activity:WorkLock;Call WorkLock;RULE-OBJ-ACTIVITY ASSIGN- OPENANDLOCKWORK #20160219T222051.589 GMT Step: 6 Circum: 0;5 additional frames in stack; no:data; pxRDBIOElapsed=0.01;pxListWithUnfilteredStreamCount=1;pxRuleCount=1;pxRDBIOCount=1;pxTotalReqCPU=0.09;pxRulesUsed=3;pxRunWhenCount=1;pxRulesExecuted=3;pxListRowWithUnfilteredStreamCount=1;pxOtherCount=2;pxRuleFromCacheCount=1;pxOtherIOElapsed=0.10;pxDBInputBytes=16,342,874;pxTotalReqTime=0.11;pxActivityCount=3;pxOtherIOCount=2;pxAlertCount=1;pxOtherFromCacheCount=1; pyQueueClass=System-Queue-ServiceLevel;assignPage=newAssignPage;workPage=pyWorkPage;QueueNumber=0;skipPerformAssignmentCheck=true;coverPage=pyWorkCover;SuccessIndicator=0;checkOptimistic=true;skipFlowActionPopulate=true;workHandle=PEGAMKT-WORK P-1;LockString=0 System-Queue-ServiceLevel.ProcessEvent System-Queue-ServiceLevel; NA NA B37KQT8D5YPBYCWBJV8F204C9IYC0KHIT

3.PXRUNSINGLECASEDDF:

2019-08-14 06:23:25 8 Clipboard List Size PEGA0035 10001 10000 1 WARNING dh- AHWP55B6YTUGJT7JIE71V9OSQC3UA37H5 XXXServiceUser XXX-CBU- :01.01.01 0bc0a23e2f67ede142c7a842cd6b2e97 0 2655 1850 [ACTIVE] ExecuteThread: '279' for queue: 'weblogic.kernel.Default (self-tuning)' STANDARD com.pega.pegarules.data.internal.clipboard.ClipboardPropertyImpl ip-10-160-8-62.eu-central-1.compute.internal|XX.XXX.11.30|SOAP|XXXSOAPNBA|Services|getPegaPropositionListV1|AHWP55B6YTUGJT7JIE71V9OSQC3UA37H5 ServicePAL.SOAP.XXXSOAPNBA.Services.getPegaPropositionListV1 Rule-Obj-Activity:InitialProfileSetup DATA-DECISION-DDF-RUNOPTIONS PXRUNSINGLECASEDDF #20160322T142941.252 GMT Step: 1 Circum: 0 XXXX-XXX-XXX-Data-CUSTOMER NA XXXX-XXX-XXX-Data-CUSTOMER NA NA The number of elements in this clipboard list property has exceeded WARN level. Maximum size: 10000 Property reference: .History 2019 8 14 4 23 25 859 DataFlow call;Java;RULE-OBJ-ACTIVITY DATA-DECISION-DDF-RUNOPTIONS PXRUNSINGLECASEDDF #20160322T142941.252 GMT Step: 1 Circum: 0;doActivity Rule-Obj-Activity:pxRunSingleCaseDDF;Call pxRunSingleCaseDDF;24 additional frames in stack; no:data; pxRDBIOElapsed=0.00;pxRDBIOCount=1;pxServiceActivityElapsed=1.06;pxTotalReqCPU=0.47;pxRunModelCount=3;pxRunWhenCount=13;pxDeclarativePageLoadElapsed=0.00;pxRulesExecuted=53;pxOtherCount=9;pxDBInputBytes=18,428;pxTotalReqTime=1.15;pxActivityCount=26;pxAlertCount=2;pxOtherFromCacheCount=11;pxRDBWithoutStreamCount=2;pxInteractions=1;pxRuleCount=3;pxInputBytes=657;pxServiceCount=1;pxRulesUsed=377;pxDeclarativePageLoadCount=1;pxRuleFromCacheCount=3;pxOtherIOElapsed=0.00;pxTrackedPropertyChangesCount=4;pxRDBRowWithoutStreamCount=10,909;pxOtherIOCount=1;pxServiceDataVolume=657; ValidateContainerName=true;PublicComponent=PublicComponent;CustomerID=614821868;Direction=Inbound;ContainerName=GetNBA;Version=V4;AssociateEmailID=false;ResultPage=PublicComponent;key=614821868;RuleName=ContainerDFP1;RequestPayload=ContainerPayload;UserAgentStringToParse=BW-HTTPClient/5.4;DFName=;Interaction=EventInteractionP1;Channel=Mobilnet;Resource=;RunConfig=DataFlowRunConfig{classNameEQUALS, ruleNameEQUALS, workObjectIdEQUALS, testRunEQUALSfalse, realTimeRunEQUALSfalse, accessGroupEQUALS, batchSizeEQUALS0};pyTempPlaceHolder=TempPlaceHolder;pxObjClass=;CookieString=;ValidateCustomerID=true;null=;CampaignID=P-1;InputPage=WorkOfferPage.Customer;ClickThroughService=CaptureClickThrough;pyForEachCount=1;RequestType=Container; NA NA AHWP55B6YTUGJT7JIE71V9OSQC3UA37H5

Comments

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August 15, 2019 - 10:01pm

Are you actually observing real issues (e.g., close to out of memory). How many number of such alerts? I noticed that these alerts are just over the threshold, if you do not see real issues and the number of alerts are not overwhelming, I would just ignore those. If you just do not want to see the alerts, you can consider increasing the threshold moderately, see this link on how to do that: https://community.pega.com/knowledgebase/articles/pega0035-alert-page-list-property-has-number-elements-exceed-threshold

 

Pega
August 17, 2019 - 4:30am

Hi,

The PEGA0035 alert is generated when, during the creation of a Page List property, there are more elements than the specified threshold. A large number of embedded pages can consume substantial memory and might indicate a report design issue or a looping logic issue.

Thanks,

Abhinav