Question

A number of IndeterminateConditionalException exceptions in logs

Getting a number of IndeterminateConditionalException exceptions in logs. There is no application only Pega Customer Service 8.2 installed in it. Getting few more like this upon trying to create a new Customer Service application

2019-07-23 21:21:37,068 [CHEDULER_THREAD_POOL] [ STANDARD] [ ] [ ] ( JobScheduler) ERROR - Exception in executing Job[cyRouteAsyncConversations]

com.pega.pegarules.pub.runtime.IndeterminateConditionalException: Invalid expression or reference: No candidates found [possible function name, ruleset/version or number of parameter problem]

at com.pega.pegarules.priv.FUAUtil.activityPreTranIndeterminateConditionalCheck(FUAUtil.java:446) ~[prpublic.jar:?]

at com.pegarules.generated.activity.ra_action_czfetchunroutedasyncconversations_e005d0e71118611ccbc46ce7b75e73aa.step1_1_circum0(ra_action_czfetchunroutedasyncconversations_e005d0e71118611ccbc46ce7b75e73aa.java:400) ~[?:?]

at com.pegarules.generated.activity.ra_action_czfetchunroutedasyncconversations_e005d0e71118611ccbc46ce7b75e73aa.step1_0_circum0(ra_action_czfetchunroutedasyncconversations_e005d0e71118611ccbc46ce7b75e73aa.java:212) ~[?:?]

at com.pegarules.generated.activity.ra_action_czfetchunroutedasyncconversations_e005d0e71118611ccbc46ce7b75e73aa.perform(ra_action_czfetchunroutedasyncconversations_e005d0e71118611ccbc46ce7b75e73aa.java:86) ~[?:?]

at com.pega.pegarules.session.internal.mgmt.Executable.doActivity(Executable.java:2695) ~[prprivate.jar:?]

at com.pega.platform.executor.jobscheduler.internal.ActivityExecutor.runActivity(ActivityExecutor.java:33) ~[pega-executor.jar:?]

at com.pega.platform.executor.jobscheduler.internal.ActivityExecutor.executeActivity(ActivityExecutor.java:25) ~[pega-executor.jar:?]

at com.pega.platform.executor.jobscheduler.internal.ActivityProcessor.execute(ActivityProcessor.java:55) ~[pega-executor.jar:?]

at com.pega.platform.executor.jobscheduler.internal.ActivityProcessor.run(ActivityProcessor.java:108) ~[pega-executor.jar:?]

at com.pega.pegarules.session.internal.PRSessionProviderImpl.performTargetActionWithLock(PRSessionProviderImpl.java:1371) ~[prprivate.jar:?]

at com.pega.pegarules.session.internal.PRSessionProviderImpl.doWithRequestorLocked(PRSessionProviderImpl.java:1114) ~[prprivate.jar:?]

at com.pega.pegarules.session.internal.PRSessionProviderImpl.doWithRequestorLocked(PRSessionProviderImpl.java:995) ~[prprivate.jar:?]

at com.pega.pegarules.session.internal.PRSessionProviderImplForModules.doWithRequestorLocked(PRSessionProviderImplForModules.java:55) ~[prprivate.jar:?]

at com.pega.platform.executor.jobscheduler.internal.JobSchedulerProcessor.execute(JobSchedulerProcessor.java:48) ~[pega-executor.jar:?]

at com.pega.platform.executor.jobscheduler.scheduler.internal.JobRunTimeImpl.execute(JobRunTimeImpl.java:67) ~[executor.jar:?]

at com.pega.platform.executor.jobscheduler.scheduler.internal.JobRunTimeDecorator.execute(JobRunTimeDecorator.java:57) ~[executor.jar:?]

at com.pega.platform.executor.jobscheduler.scheduler.internal.JobRunTimeDecorator.execute(JobRunTimeDecorator.java:57) ~[executor.jar:?]

at com.pega.platform.executor.jobscheduler.scheduler.internal.JobExecutionTemplate.executeJob(JobExecutionTemplate.java:45) ~[executor.jar:?]

at com.pega.platform.executor.jobscheduler.scheduler.internal.JobExecutionTemplate.run(JobExecutionTemplate.java:35) ~[executor.jar:?]

at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511) ~[?:1.8.0_121]

at java.util.concurrent.FutureTask.run(FutureTask.java:266) ~[?:1.8.0_121]

at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.access$201(ScheduledThreadPoolExecutor.java:180) ~[?:1.8.0_121]

at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.run(ScheduledThreadPoolExecutor.java:293) ~[?:1.8.0_121]

at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142) [?:1.8.0_121]

at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617) [?:1.8.0_121]

at java.lang.Thread.run(Thread.java:745) [?:1.8.0_121]

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Pega
July 28, 2019 - 8:45am

Hi,

Can you perform revalidate and save for the activity czfetchunroutedasyncconversations and verify the scenario.

Thank You,