Question

Not able to see agents in Pega 8.1 admin studio

We have some app agents configured but I am not able to see the status of those agents in Admin Studio. They are not visible. Need help to understand if any configuration needs to be done.

Regards,

Manju.

***Edited by Moderator: Pallavi to update platform capability tags***

Correct Answer
March 5, 2019 - 10:11am

Hello Manju,

To access the Agent Management landing page and view the list of agents and the configuration of email notifications on agent failure, you must have thePegaRULES:SysOpsObserver role. To perform all available actions on agents, for example, to start or stop an agent, and configure email notifications on agent failure, you must also have the PegaRULES:SysOpsAdministrator role.

Reference URL:

https://community.pega.com/sites/default/files/help_v81/pxadminstudio/procomhelpmain.htm#engine/agents/eng-agent-management-con.htm

 

Thanks!

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Pega
March 5, 2019 - 10:11am

Hello Manju,

To access the Agent Management landing page and view the list of agents and the configuration of email notifications on agent failure, you must have thePegaRULES:SysOpsObserver role. To perform all available actions on agents, for example, to start or stop an agent, and configure email notifications on agent failure, you must also have the PegaRULES:SysOpsAdministrator role.

Reference URL:

https://community.pega.com/sites/default/files/help_v81/pxadminstudio/procomhelpmain.htm#engine/agents/eng-agent-management-con.htm

 

Thanks!

March 7, 2019 - 4:25am
Response to gudam

Thanks for the response gudam.  That answers my question :)

July 16, 2019 - 12:55am
Response to ManjuPai

Even then, I have access to  PegaRULES:SysOpsAdministrator and PegaRULES:SysOpsObserver  roles.still app agents are not appearing in admino studio. can you please help me here on this.

Pega
November 14, 2019 - 5:14am
Response to venR3162

Hi,

Please add your application into the System Runtime Context application stack and save it then you can see your Agents and Queue processors.