Question

Not able to download Reports from SMA

I am trying to download (Database Class Report, Database Name Report and Database Table Report) from SMA, it is giving me an option yo download report in CSV format. However, when i click on that report to download it is throwing an 500 Internal server as below:

Can someone please help me on this?

***Edited by Moderator: Pallavi to update platform capability tags***

Correct Answer
December 26, 2018 - 10:20am

I was able to download reports successfully after removing <security-constraint> element for Diagnostic Data in the prweb web.xml file.

Comments

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Pega
December 24, 2018 - 9:26pm

Hi 

Did you give credentials to download the reports from SMA? Please refer to the below link and follow the steps mentioned :

https://community1.pega.com/community/pega-product-support/question/credentials-downloading-logs-sma-not-working

December 25, 2018 - 2:09am
Response to inakh

thanks for the response inkah, it didn't ask me for any credentials.

December 26, 2018 - 3:43am
Response to MuniKatta

I guess, this isn't specific to this report right? How about if you try with another one.

December 26, 2018 - 10:20am

I was able to download reports successfully after removing <security-constraint> element for Diagnostic Data in the prweb web.xml file.