Published on November 16, 2019 - 7:56am
Last updated November 18, 2019 - 9:46am

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Question

Need help in installing Pega8.3

I am getting postgres connection errror while installing the Pega 8.3 personal edition on my laptop. I have JAVA_HOME and jdk classpath set. PFA error.

***Edited by Moderator: Lochan to update platform capability tags***

Installation and deployment

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palas3
Pega
November 16, 2019 - 11:29pm

Hi Tikendra,

Thanks for posting the query. Please follow the installation guide (https://community.pega.com/knowledgebase/documents/pega-platform-83-installation-guide-tomcat-and-postgresql).

On analyzing the attached log, the below message was found in the error stack trace.

Caused by: java.net.SocketException: Connection reset
    at java.net.SocketInputStream.read
The connection was closed when Java tried to read from it. This can be caused by:

The PostgreSQL server being restarted
The PostgreSQL backend you were connected to being terminated
The PostgreSQL backend you were connected to crashing
Dodgy network connection
Badly behaved stateful firewalls
 

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Abhinav7
Pega
November 17, 2019 - 12:18am

Hi,

Can you please verify whether your database server is up and running.Please check postgre ports as well.Try to ping the ip:port.

Thanks,

Abhinav

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