Question

Need to add SLA for the flow based on deadline computed during one of the step in a stage

I need to set SLA for whole flow based on number of rows of a excel which we are parsing in one of process in first stage. I have to route to another workbasket if deadline exceeds. How to implement this?

Thanks in advance

***Moderator Edit-Vidyaranjan: Updated Platform Capability***

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September 9, 2019 - 3:41am

Hello, 

Can you add more details or screen shots. How is your flow configured? Do you only have a single assignment in this flow? 

Could you try to setup the SLA at process or stage level instead maybe? What Pega version are you running exactly?

September 9, 2019 - 6:52am
Response to MarcLasserre_GCS

I'm using pega 8.1. I dont have any assingment. It's an automated flow in case of any exception I need to route it for manual completion of case. If i'm configuring process level means , wont it check only for the stage or process? I need to set for whole flow.