Question

Modify Global Search to search for data from work items

Is there any way to modify or maybe extend the Search bar on Designer Studio to search by the work items for information and open the associated case ID if found? For example, when I process a task, say Task T-1 and there's a field inside the case called Issue # with data "I-1". I want to be able to search by either "T-1" or "I-1". How can I be able to achieve such feature?

I have looked into this and there seems to be no clear answer to this scenario. Any thoughts?

EDIT: This is for version 7.3.1 as well as 7.4

Correct Answer
November 24, 2018 - 6:00am

Put the liveUI and open the rules and check is there any feasibility to customize, even I don't think that is also possible because most of the rules are Final

Comments

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November 23, 2018 - 12:55am

As per my knowledge, search option on designer studio won't fetch results based on search item within the work item. Let me clarify the search option in the designer studio, Basically it fetches the results where any of the rule and content within the rule have this search item.

November 24, 2018 - 5:39am
Response to SuryaPrakash

So what you mean is, Designer Studio cannot be modified to be able to search for items inside the work item? But then, how can Designer Studio be able to search by Case ID? I would appreciate some concepts why it is not possible.

November 24, 2018 - 6:00am
Response to jkchua

Put the liveUI and open the rules and check is there any feasibility to customize, even I don't think that is also possible because most of the rules are Final