Question

Load Balanced URL is unable to Load, throwing AJAX error

Brief Description
Load Balanced URL is unable to Load, throwing AJAX error

Detailed Description

HA setup has been done in our system recently. While tried to verify teh setup and application in Chrome Browser, it is throwing AJAX failed error and unable to load any screen. But while refresing the screen from URL, it is loading properly. But same issue is not appearing in IE browser.

Steps to Reproduce

1. Open Chrome Browser

2. Hit Load balanced URL

Error will come in teh screen.

Error Message

AJAX load failed

Attempted Solutions

Found some Hotfixes in PDN for lower Pega version. But not sure those will be applicable for 7.3 version or not.

Comments

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August 21, 2019 - 6:15pm

Can you attach the http trace (e.g., fiddler trace)? 

August 22, 2019 - 9:55am
Response to KevinZheng_GCS

Attached screenshot of error.I may not be able to run fiddler in this env.

August 26, 2019 - 11:30am

Fiddler trace attached