Question

Language detection - which languages are supported?

Which languages are supported by the language detection that is done in analysing inbound emails in Customer Service 8.2?

I see that there are more languages supported than only the NLP analysis languages. For example Chinese.

***Edited by Moderator: Lochan to update platform capability tags***

Comments

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Pega
August 19, 2019 - 7:53am

Even though 34 languages can be detected, processing of Inbound emails will be done only for below mentioned 7 languages - 
Dutch
English
French
German
Italian
Portuguese
Spanish

Pega
September 6, 2019 - 3:28am
Response to suncb

Can you also provide an overview of the 34 languages that can be detected? We urgently need this for our implementation. Thanks!

 

 

Pega
September 6, 2019 - 5:18am
Response to schos1

I guess the other languages are -

Arabic
Basque
Bulgarian
catalian
Croatian
Czech
Danish
Dutch
English
Esperanto
Finnish
French
German
Hindi
Hungarian
Icelandic
Indonesian
Italian
Japanese
Korean
Lithunian
Mandarin
Persian
Polish
Portuguese
Romanian
Russian
Serbian
Spanish
Swedish
Turkish
Ukranian
Vietnamese