Question

Killing stuck threads in SMA

While t6rying to kill the stuck threads from SMA, found that the requestor was not getting stopped.

Steps taken to replicate this issue:

Logged in to SMA

Select the requestor of the stuck threads and then clicked on interrupt.

When it didn't work I tried the same and clicked stop, but It still didn't work.

Please let us know if there is any other alternative stop the struck requestors from SMA

Comments

Keep up to date on this post and subscribe to comments

August 2, 2019 - 8:33am

Instead of killing threads, can you please generate a thread dump for further review? What version of Pega is this? What kind of env (Prod, Staging, QA, Test, etc). Maybe there is a reason the requestor cannot killed - thread dumps can give us clues.

August 16, 2019 - 5:04am
Response to KevinZheng_GCS

Pega version - 7.1

Environment - Production

We will provide the thread dump tomorrow.