Question

JIRA: Integrating Agile workbench with JIRA

Hi,

I have followed from steps 1 to 9 from the link : https://pdn.pega.com/integrating-agile-workbench-jira

In the steps 10. Provide API URL from JIRA, I have given http://localhost:8181/rest/api(as I am using JIRA in local server)

In the next Screen, as below

After this I am not able to proceed with the integration

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January 30, 2018 - 4:26am

Hi,

Seems to be there is connection issue, do you see any errors in log files ? Please attach log files for analysis.

January 30, 2018 - 11:56pm
Response to SudhakarReddy

Hi Sudhakar,

the connect-REST returns no value. but when we hit the same api from the browser we could see the result

Pega
February 2, 2018 - 2:58pm

Hi, 

Try enabling the logs from Rule_Obj_Activity.pyInvokeRESTConnector.Rule_Connect_REST.Action and see if you are able to see any error message in logs. 

Pega
February 4, 2018 - 3:41am

As you are able to give the url and come to this screen, your pega box is able to connect to jira server.

In the above screen when you click on drop down are you seeing any projects from jira?

Do you see any log errors when you click on begin integration? or do a trace of begin integration and share the tracer and log details.

May 23, 2018 - 4:53am

Please provide the correct JIRA credentials in the PM_Jira_AuthProfile. I was facing the just the same issue. url is correct which why there were no issue in the first step. But Credentials you have given might not correct.

Pega
June 14, 2018 - 5:29pm

You will need the SSL cert on the JIRA server and connected via HTTPS.

August 7, 2018 - 1:01pm
Response to chars1

Can you provide some more details for this please?  Where do we configure this cert on the Pega side?