Java Swing Application Interrogation issue

Support Request ID: SR-C88973

Application Type: Java Swing

Application Name: kinaxis RapidResponse

All individual controls are inside DockableBarContainer.

Issue with application: Interrogation not happening on individual controls.

Troubleshoot done as follows:

1. Tried to find the menu items are available?

Displaying message as there are no menu items for the control.

2. Tried to get the control from virtual controls pane -> Controls.

only DockableBarContainer are available.

3.Tried using sendkeys for all required individual controls from application into automation.

Not reliable all the time considering the Runtime environment[ VM || VDI || etc ]

4. Tried with OCR functionality.

Not giving the expected results

5. Upgraded the PEGA Robotics version to 8.0.2014.0 and java update as well.

still the same for all troubleshoot as previous version

Any workaround for this issue or solution.

your help is appreciated.

***Edited by Moderator Marissa to update SR Details***

Group Tags


Keep up to date on this post and subscribe to comments

February 5, 2019 - 8:57am


I'm showing that you are working actively with our Support Engineers on the Support Request.

Please do let us know the resolution.

Marissa | Community Moderator | Pegasystems Inc.

February 19, 2019 - 12:59am

Post multiple WebEx sessions with initial PEGA support and specialist, suggested need of translators to automate the application. Support team has gathered required information along with logs and shared with PEGA development team for the translators.  

February 19, 2019 - 1:42pm
Response to durgasagars

Thanks for keeping us updated!

Marissa | Community Moderator | Pegasystems Inc.

March 6, 2019 - 3:00am

PEGA Development team is working on generating translators for java swing application.

April 23, 2019 - 4:38am

Hi @durgasagars,

did you get the translators?

do you know if it will be available in any of the pega robotics version?


thanks in advance

September 4, 2019 - 5:40am

Hi, We are also dealing with the same kind of requirement and issue, is there any update on the SR?

September 4, 2019 - 1:01pm
Response to Rajasekhar2777


I took a look into the SR and it looks like the issue is resolved in a later build - Build 8.0 SP1 2040 

Please review the Build Notes for more information: Cumulative Build Notes: Pega Robotic Automation 8.0 SP1

Let us know if this answered your query.

Lochana | Community Moderator | Pegasystems Inc.