Question

Issue with Spanish Accents- á, é, í, ó, ú, ü, ñ

Hi,

I need to send the spanish accents- á, é, í, ó, ú, ü, ñ in SMS to mobile carrier via connect-REST. we are able to send these letters by hardcoding in PEGA. From Pega, these are going out correctly. But when the SMS is reached to customer, these characters are not appearing correctly. I have sent different unicode equivalent values mentioned below for these accents, but even that also not working. Any solution is appreciated.

“%C3%A9” for é

0x04

05 for é

U+00E9 for é

é for é

***Edited by Moderator: Lochan to update platform capability tags***

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Pega
July 28, 2019 - 8:58am

Hi,

Can you please enable debug mode for below mentioned classes and provide request and response to analyze further.

com.pega.pegarules.integration.engine.internal.JSONMappingUtils
com.pega.pegarules.integration.engine.internal.ServiceMappingUtils
Rule_Obj_Activity.Invoke.Rule_Connect_REST.Action
Rule_Obj_Activity.pyInvokeRESTConnector.Rule_Connect_REST.Action
com.pega.pegarules.integration.engine.internal.connect.rest.RESTConnector

Thank You,