Question

Inviting a collaborator

When I try to invite a people to an application I am getting the following error "Oops! The default email account needs to be configured for invitations to work."

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Pega
October 18, 2019 - 1:14am

The Email account might have not configured properly.
Check this link:https://community1.pega.com/support-articles/error-when-inviting-people-application-pega-express

October 21, 2019 - 1:55am
Response to rakss

Hi, 

I have referred the link which you have given. I followed the same steps mentioned in it. Even then I am unable to activate the email account. I have given the correct email address and port number number.Please give some suggestions

October 18, 2019 - 1:20am

The invitations are sent using the SMTP server settings configured in the OOTB Email Account instance named Default. Ensure that valid SMTP server settings are configured for this account.

October 18, 2019 - 5:39am

Hi,

I have configured the same email id in both sender and receiver. But the test connectivity gets passed in receiver side not in sender side.Please refer the screenshot