Question

https://community.pega.com/ showing access denied error

Hi,

The home page of PDN is showing access denied error from today morning. I have tried re-logging.

***Edited by Moderator Marissa to update platform capability tags****

Correct Answer
August 28, 2018 - 10:05am

Hello,

This is now resolved. Please log out and log back in and confirm if this is solved for you.

Thanks!

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Mod
August 28, 2018 - 5:59am

Hello,

Thanks for reporting this on PSC. I am unable to replicate this but will reach out to the relevant team internally to check if there is any access issue.

Regards,

Lochana | Community Moderator | Pegasystems Inc.

August 28, 2018 - 7:20am

This is happening for me also. I just logged out and tried logging in again. 

Now, I am not facing that error now.

Thanks,

Divya Sri Padarthy

Mod
August 28, 2018 - 7:36am
Response to divyasripadarthy

Thanks Divya!

Lochana | Community Moderator | Pegasystems Inc.

August 28, 2018 - 7:42am

Hi,

 

I just tried again by re-logging but still I am getting the same error. Not sure if I have to do it from all of the systems from where I access PDN(workstation, home etc.). I am able to access everything e.g. Pega academy, support articles , community posts etc but in the home screen i.e. https://community.pega.com I am getting the access denied error. Seems strange.

Regards,

Gourav

August 28, 2018 - 8:52am
Response to Gourav_Som

Then I guess, You need to check with Pega Support.

After re-login, i am not facing that issue.

Alternatively, you can delete browser history and give a try (just a trail and error).

Thanks,

Divya Sri Padarthy

Mod
August 28, 2018 - 10:05am

Hello,

This is now resolved. Please log out and log back in and confirm if this is solved for you.

Thanks!

Lochana | Community Moderator | Pegasystems Inc.

August 29, 2018 - 2:40am
Response to Lochan_DV

Hi,

It is working fine now. Thank you.

Regards,

Gourav

Mod
August 29, 2018 - 2:58am
Response to Gourav_Som

That's great! Thanks for the update :)

Lochana | Community Moderator | Pegasystems Inc.

December 14, 2018 - 11:01pm
Response to Lochan_DV

Hi Lochan,

I am also getting that Access Denied error while browsing through PDN pages.

Can you please help?

December 17, 2018 - 6:55am
Response to RaviR283

Hi,

Any specific content you are looking for? Please let us know so that we can guide you further.

Thanks!

Vidyaranjan | Community Moderator | Pegasystems Inc.