Question

How to Open an work Item Details for External User

Hi Team,

I need to implement the below requirement:

  • In our project we have two parties (Plaintiff,Defendant), Once the case is created sucessfully we need send an email to these two users and these users should open the work item details in review mode from the Email
  • When the user clicks on the email link then the system should authenticate by entering the user name and password after sucessfully entering of the user name and the password then the users should see the basic work item details in review mode
  • Here the same work object details should be viewed by the two users (Plaintiff and the Defendant).

I need some help on how to implement this functionality. I have seen in some of the posts that we can do it with DWA(Direct Web Access). But some can please explain the procedure of implementing this.

Thank you....

***Edited by Moderator: Pallavi to update platform capability tags***

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December 26, 2018 - 3:53am

December 26, 2018 - 5:22am
Response to MarcLasserre_GCS

  Hello,

Thanks for the quick reply....

Here my question is i need to send this email to two different parities (Plaintiff and Defendant). Basically when we are using the DWA it will send the email to the single work party (Either Defendant or Plaintiff). But in my scenario i need to send the email to two different parties and two different parities users should able to open the case  details in the review mode.

Could you please help on this...

Thank you...