How to obtain a hotfix catalog for Pega Platform release

Pega help says hotfix catalog can be downloaded from FTP site. But the provided link is not accessible.


Download a catalog from the Pegasystems Inc. FTP site.

Navigate to:



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June 22, 2018 - 3:29am


Can you try again. I am able to download the catalog

Can you check if ftp is blocked by the  IT environment?

April 1, 2019 - 12:33pm
Response to Shekhar_Shubham

Hi Shekhar_Shubham,

Please Find Attachment,

When I tried to guidelines mentioned by you am getting the below error.


Thanks & regards


April 1, 2019 - 12:53pm
Response to karimullaN

That's odd, I was able to download now as well with same URL I provided. 
Can you try through DS->System->Release->Hotfix Manager->Scan System->Check Online.

See if this works or not.

I have attached here as well.

Thank You

August 14, 2019 - 11:48am

Use IE to open the link. Only works with IE it seems! :(

August 14, 2019 - 5:03pm
Response to Subhajit_Saha

Tried in Chrome and able to download the catalog from the above link shared by Shubam.