How to implement DWA ?

How to implement DWA ? I tried the same way mentioned in pdn,but I am not able to trigger any mail.Can anyone describe briefly in step by step process.



***Moderator Edit: Vidyaranjan | Updated title***


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November 9, 2017 - 1:37am

Hi RaghuVamsi,

If you can upload the steps or screenshots, then we would be  able to understand more on what is missing


November 9, 2017 - 3:48am


Could you please check if the below article helps:

Thanking you,


March 10, 2018 - 3:05am
Response to janav

Hi Janav,

How do you implement DWA in PEGA 7.2? The above link was for an old version of PEGA.


March 12, 2018 - 10:49pm
Response to janav

Hi Janav

I have a question regarding DWA. I have a requirement where i send in the same email to 5 different people. They enter a value in a field on a form and submit. I created an external party and concatenated the emails in it's Data Transform. Now when they submit the form, i want the value they entered to populate a page list data type (It has 7 columns). How do i know who entered which value (since the same form goes to 5 different people) and how do i populate the column in the correct row?

March 11, 2018 - 2:30pm

Hi mate
The Link posted by  "Janav" is really helpful you could also try the below link 




December 20, 2018 - 10:22am

Hi All

As Shamila Mentioned I also got the similar type of requirement ,When the email is sent to different people how to know who have filled out the form.


Thanks in advance




December 20, 2018 - 2:30pm
Response to NagarjunaP2697


Thank you for posting your query in the PSC. This looks like an inactive post and hence, we suggest you create a new post for your query. Click on the Write Post button here. Once created, please reply back here with the URL of the new post.

You may also refer this discussion link as a reference in the new thread.

Vidyaranjan | Community Moderator | Pegasystems Inc.

July 16, 2019 - 6:14am

Can i use DWA for external user to create an assignment or WO, i.e. when flow is initiated by external user and not from pega ?

July 16, 2019 - 7:32am
Response to JayeshS3

You cannot use DWA to create assignments from mail (not from PEGA). Through DWA you can process the assignments from mail created by PRPC