Question

How to get Pega Co-browse access

Team,

I am trying to configure Pega Co-browse, In the Implementation guide, it is mentioned to create Pega Co-browse account. It is mentioned to login to https://usefirefly.com/sessions/new . But I do not have access to this site.

Please let me know how to get access to this site.

Regards

Nandini V

***Edited by Moderator Marissa to update platform capability tags****

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Pega
December 18, 2018 - 7:59am

The response to this query has already been provided to Nandini over email. 

December 18, 2018 - 8:19am
Response to Avishek

Hello!

It will be great if you can share the resolution here. It will help our other users facing a similar issue.

Thanks,

Pallavi | Community Moderator | Pegasystems Inc.

April 5, 2019 - 6:35pm
Response to Avishek

Hi Avishek,

I am having a similar issue. Can't figure out how to access Pega Co Browse. I want to do some configuration as mentioned in the module of Pega Customer Service Foundation course. I am doing my training in Pega 7 through VirtualBox. Any help would be great!

Thanks,

Aagam

April 8, 2019 - 1:15am
Response to AagamJ99

Hi @AagamJ99 ,

The query seems to be best addressed in the Pega Academy community. This looks like an inactive post and hence, we suggest you create a new post for your query in the Pega Academy Community. Click on the Write Post button here. 

Hope the information is helpful.

Vidyaranjan | Community Moderator | Pegasystems Inc.

April 15, 2019 - 7:26am
Response to Vidyaranjan

Hi Vidyaranjan,

As you suggested I wrote a post about my question a week ago and haven't heard anything yet and I am kind of eager to try my hands on Co-Browse. Please see this link of my post.

Thanks,

Aagam

April 15, 2019 - 10:33am
Response to AagamJ99

I see that your post was written in our Pega Academy forums. I'll reach out to some SMEs over there.

Thank you!

Marissa | Community Moderator | Pegasystems Inc.

April 18, 2019 - 8:34am
Response to MarissaRogers

Thanks Marissa! Looking forward to the response.

October 10, 2019 - 5:21am

I am having the same question, where can we create a Pega Co-Browse account? In the implementation guide of PEGA Co-Browse its not explaining how to obtain an account. Would be nice to share this information.