Question

How to Create Workparties to operators present in a work basket?

I have a scenario to create work parties to operators present in a work basket.

For example ABC@WB is workbasket name. ABC@WB consists of operator 1 and operator 2.

How to create workparties for operator 1 and operator 2 automatically when case is created?

***Edited by Moderator: Lochan to update platform capability tags***

Comments

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November 8, 2019 - 3:23am

You can use the activity addWorkObjectParty.

November 8, 2019 - 4:56am

Yes I agree. I guess you could do it in your routing activity maybe. 

Open up the WorkBasket record to check associated operators and then use "addWorkObjectParty" activity then.