Question

How can I edit Assignee in Agile Workbench

Hi:

I installed PEGA 8.2.1 and I'm trying to integrate Agile Workbench with JIRA.

When I create a new story or bug in Agile Workbench, the Assignee field is empty and there is no option to select.

When I synchronize a story or bug from JIRA, the Assignee field is populated with the value in JIRA but it is not editable.

So how can I edit Assignee in Agile Workbench?

Thanks a lot !!

***Edited by Moderator: Lochan to update platform capability tags***

Correct Answer
September 20, 2019 - 7:10am

There is no way to edit assignee in Agile Workbench when integrated with Jira. However this is achieved as part of Pega 8.3. i.e.., From Pega 8.3 We can edit the assignee when Agile Workbench is integrated with Jira.

Comments

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July 18, 2019 - 4:43pm

Today I continue to play around Agile Workbench and JIRA. I found that before connecting to JIRA, Agile Workbench can display owner field and I can choose a user and put into the owner field. But after connecting to JIRA, the owner field is not displayed any more. And assignee field is there but not editable.

Is this supposed to be so? i.e. assignee field is not editable, is this designed to behave like this? Or I need to create a user list in PEGA to match the user list in JIRA so that assignee field is editable?

Pega
September 20, 2019 - 7:10am

There is no way to edit assignee in Agile Workbench when integrated with Jira. However this is achieved as part of Pega 8.3. i.e.., From Pega 8.3 We can edit the assignee when Agile Workbench is integrated with Jira.

September 20, 2019 - 8:57am
Response to chind

Thanks for your explanation!

Ying