Question

having an issue with SMA where we cannot manage (interrupt/stop) ‘Stuck” threads

Hi,

I am seeing the below error message when I click Details/interrupt/stop from SMA requester management.

Error Message:

Access to the MBean operation/attribute RequestorManagement.RequestorDetails[java.lang.String,java.lang.String] has been denied.

If you believe that you should have access to this operation or attribute, please check your MBean security settings or contact your System Administrator

I think we need to change by Default MBean security configuration as per the below.

deny.DatabaseManagement.DatabaseConnectionDetails = true deny.RequestorManagement.RequestorDetails = true

deny.RequestorManagement.Clipboard = true

We need to change these values as “false” then we can access the Details, Interrupt and Stop as well.

is there any other way to solve this issue?

Thanks in advance!

***Edited by Moderator: Pallavi to update platform capability tags***

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Pega
December 25, 2018 - 4:07am

Hi 

Please refer the below article for the resolution to the reported error:

https://community.pega.com/support/support-articles/sma-clipboard-access-error