Question

Handling DSNs (Failure)

Hi,

Greetings. I have an email listener which has Process delivery status notifications (DSNs) NOT enabled however when there is a Delivery Status Notification (Failure), in the Inbox, Pega listener is reading the email and deleting it, i thought these will never be processed or deleted from INBOX, can someone please shed some light on this? We are on Pega 7.3.1

Regards,

Bharat

Correct Answer
November 12, 2019 - 5:46am

DSNs should be handled in Email Service, this thread can be closed

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November 12, 2019 - 5:46am

DSNs should be handled in Email Service, this thread can be closed

November 12, 2019 - 6:31am
Response to KOMARINA

Hi @KOMARINA -

Thank you for updating your question with the solution.

Vidyaranjan | Community Moderator | Pegasystems Inc.