In-Flight Case Migration in Production from one version to next
I want to know the DOs/DONTs of migrating OPEN/IN-FLIGHT Cases from one version to next in production.
Is this something that is encouraged by PEGA? In my business whenever we roll out new features, our stakeholders want new features applied to existing in-flight Cases as well. This warrants a migration.
We have had discussions in our team (with our pega SMEs) around implementing a migration solution. So far, all options available appear either too arduous or in some situation there aren't any solution options at all.
I thought of reaching out to this community for guidance. Is in-flight Case Migration encourage as a pattern? And what are some of the best practices in this space?
Appreciate any guidance/inputs.
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