Question

File Listener Unable to read files from the Source Folder

I have 2 file listener which are supposed to read files(one for each file type) from a source folder and process files.

Sample File signature are as follows - 201311010B0300004432.ABC.BI0 & 201311010B0300006672.XYZ.BI0

In the file listeners, under the source name mask I've given ABC.BI0 and XYZ.BI0 respectively, but the listeners are unable to read the files.
How to give source name masks for files that contain a signature like *.*.*
Cant Pega listener read such files? Any leads are appreciated.

Note - Processing of XYZ and ABC type of files are distinct and different, hence giving *.* in the source name mask wont help, since both these files would reside in the same source folder and it might result in picking wrong file by the Listeners.

***Edited by Moderator Marissa to update platform capability tags****

Correct Answer
December 13, 2018 - 1:07pm

I noticed that the masks you've tried do not have wildcards in them.

Have you attempted to use "*.ABC.BI0" and "*.XYZ.BI0" as the masks?

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December 12, 2018 - 9:31am

Both the file formats in the same location ?

December 12, 2018 - 10:29am
Response to DilipLingaraju

Yes

Pega
December 13, 2018 - 1:07pm

I noticed that the masks you've tried do not have wildcards in them.

Have you attempted to use "*.ABC.BI0" and "*.XYZ.BI0" as the masks?

December 27, 2018 - 11:26pm
Response to HOULJ

Yes and it picked up

February 16, 2019 - 10:38pm

Hi all, in this same context with the same set now I have another problem. in preprod, the file listeners are not able to pick up the files.

Files matching the source name mask are placed, still it's not picking up.

Pega has read/write /access to the source folder.
Work_ also got created