Question

Failed to find instance History-MDR-FW-RMToolFW-Work-Opportunity.AssignmentSummary_Mobile of type Rule-HTML-Section.

Type com.pega.pegarules.pub.generator.RuleNotFoundException

Message: Failed to find instance History-MDR-FW-RMToolFW-Work-Opportunity.AssignmentSummary_Mobile of type Rule-HTML-Section.

​what is meaning of failed to find a History rule of a section. when I see the section rule, it is already available.. this pega exception is occurring in production environment. Please suggest.

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Pega
September 27, 2019 - 4:52am

Hi,

 

Did you check if the rule is withdrawn or blocked for some reason. 

Or if the ruleset is included and accessible to the user facing the exception.  ?

If you observe the full stack trace in logs, you can find from where the rule is being referenced. You need to start debugging from there

Pega
September 27, 2019 - 6:28am

Hi,

Could you please try to revalidate and save the section rule?

Also, try copying the rule in the highest ruleset version.

Thanks,

September 29, 2019 - 5:14am

Is this happening with only this section? Can you try to do a Private-Edit of pzAssemblePreprocess (RULE-HTML-Section), and then open this rule. You should be able to open this.