Question

Error on startup after initial deployment

Installing Pega 7.22 using apache tomcat 9 and postgreSQL9.4. After following the installation instructions I receive the error HTTP Status 503 – Service Unavailable trying to log in for the first time.

I have included the log file that seems to be indicating a null pointer exception after trying to initialize the nodes.

Any help would be appreciated.

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Pega
October 28, 2018 - 1:34pm

Hi,

Thanks for posting your query:

what is the java version used at your end and also JAVA_Home and path variabel are set proprly?

Is it possible for you to attach context.xml and prconfig.xml by masking credentials to cross check DB info .

add below to prconfig file with your own cluster name and try:

prconfig/identification/cluster/name.

And PFB the reference for contect.xml configuration:

<Resource name="jdbc/PegaRULES"

              auth="Container"

              type="javax.sql.DataSource"

              maxActive="100"

              maxIdle="30"

              maxWait="10000"

              driverClassName="org.postgresql.Driver"

              url="jdbc:postgresql://localhost:5432/pega"

              username="pega"

              password="pega"/>

    

    <Environment name="url/initialization/explicittempdir" value="C:\Pega72\PRPCPersonalEdition\temp" type="java.lang.String" /> 

<Environment name="prconfig/database/databases/PegaRULES/defaultSchema" value="pega730" type="java.lang.String" />

<Environment name="prconfig/database/databases/PegaDATA/defaultSchema" value="pega730" type="java.lang.String" />

 

which is working fine for me.

 

 

January 11, 2019 - 5:33pm
Response to Manju_GCS

Thank you for your help. I am finally getting back to this.

I have verified that my JAVA_HOME is C:\Java\jdk-10.0.1 and my java version is 10.0.1.

I have tried adding the node to prconfig as suggested above. I am still unable to access the implementation.

currently the page displays a 503  error with the message: "PegaRULES server not available"

I have uploaded the context and prconfig files as requested.