Question

Error: The process iexplore.exe failed to start within the given time frame.?Continue waiting.

When i click start interrogation button for web application, i am getting following error.

Error: The process iexplore.exe failed to start within the given time frame.?Continue waiting.

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Pega
December 6, 2016 - 7:45am

Basava,

 

  • What version of OpenSpan are you using?
  • What are the settings for your web adapter (are you using the start method, or monitor all)?
  • Does IE launch at all when clicking the interrogation button?
  • What page are you attemtping to interrogate?
  • Have you attempted to interrogate a simple page like Google.com?
  • What version of IE are you using?
  • Do you get the same error when interrogating a Windows application, like calc.exe?

December 6, 2016 - 10:11pm
Response to thomz
  • What version of OpenSpan are you using
  • 8_0_1016
  • What are the settings for your web adapter (are you using the start method, or monitor all)?
  • I have two web adapters one with monitor all start method and other application need to start with a click event so start method as start only
  • Does IE launch at all when clicking the interrogation button?
  • No IE doesnt launch showing message as Unable to start process iexplorer.exe, Start process injected.
  • What page are you attemtping to interrogate?
  • I have interrogated all the controls successfully but unable to start application with click event
  • Have you attempted to interrogate a simple page like Google.com?
  • No its a client application, i tried with google and yahoo the result is same
  • What version of IE are you using? 
  • IE 10
  • Do you get the same error when interrogating a Windows application, like calc.exe?
  • NO

Pega
December 7, 2016 - 9:48am

It is likely because you have an adapter set to MonitorAll and another set to Start. It will get tricky to try to use both with the same application as MonitorAll works exactly as you would expect; it monitors all instances of the application. Is there some reason you need MonitorAll for a web application? This is generally not a reccomended practice as Pega Robotics will be involved in all iexplore processes launched after it has started, in addition to forcing you to consolidate your web adapters into a single one.

December 7, 2016 - 10:09am
Response to tsasnett

Hi,

Thanks for your reply.

Even I have same Issue with monitor all. I used Monitor all for Two applications below error is shown, PFA  error shown

I have a requirement where openspan should not have control of that application starting from openspan runtime, So i have used monitor all and opened it independently from IE.

With a button click from Application ( Independently opened) i need to start other application.

 

Thanks

Pega
December 7, 2016 - 11:41am

I don't believe you can do what you want with separate adapters. If you can start your "Start" adapter first and keep it running while Runtime is running, then you can start it before your MonitorAll adapter. This will still be tricky as you'd need to shut down all instances of IExplore if you ever needed to restart the Start adapter, otherwise it would be hooked by the MonitorAll adapter.

Another option is to use one MonitorAll adapter and interrogate all of your controls under one adapter. This may cause performance issues, as the matching process will need to go through more controls whenever matching occurs. If you do not have very many controls, then the performance degradation may not be measurable.

April 10, 2017 - 5:25pm

Hi Basava,

were you able to resolve this issue, as i am also facing similar issue but with windows adapter , please let me know if you had any luck with this issue.

Thanks,

 

April 26, 2017 - 3:34am

Hi ,

I am not able to interrogate the web application,  the bull icon is not binding with the web application , if I set the property start on project start as true ..it is giving issue as explorer failed to launch with in the given time frame, if I change the method as MonitorAll  the bull icon is in disabled mode.

I am using the openspan version  8_0_1016.

Pega
April 26, 2017 - 1:14pm
Response to VenkatarajakumarK

I believe you are facing a different issue. I'm not exactly sure what you mean, but it sounds like you have a problem with Pega Robotics hooking into Internet Explorer on your machine. You may want to open an SR to have someone examine your machine closer for more details.

April 26, 2017 - 11:21pm
Response to VenkatarajakumarK

Hi Venkata,

As suggested by Thomas, you may go ahead with creating an SR for your query. The following article will be helpful for reference-

My Support Portal explained for Pega Robotic Automation (formerly OpenSpan)

Let us know the SR number here within the thread so that we can tag it along with the thread. 

Hope the information is helpful.

Thanks!

Vidyaranjan | Community Moderator | Pegasystems Inc.

April 27, 2017 - 8:04am

Hi Basava,

Is This issue (With the IE browser) got resolved? Incase if it is resolved, please let me know the steps you have done to resolve, because even i am getting same issue (even i tried uninstalling windows updates which not solved my problem) in my system where am using pega robotics 8.0.1016 & IE 10 version in windows 8.1.

 

Regards,

Pravallika.

May 17, 2017 - 9:08am
Response to PravallikaM465

Hi,

I had the same issue which was resolved when i have uninstalled the antivirus from the system. while re installing the antivirus i have removed all the anti virus related add on in the browser, and it is working fine now.

 

If you have found any other solution plz let e know

October 10, 2017 - 10:08am

I am having the same issue. Please let me know if you have found a fix for this problem.

October 13, 2017 - 6:15am

October 13, 2017 - 7:25am
Response to HarishReddyK

These two are different errors and even setting this gets me the same error.

November 12, 2017 - 5:59am

Error: Unable to start Calc.exe Start process injected. Any updates team?

I have attached screenshot

November 13, 2017 - 7:04pm
Response to MohammadShahidA

Hi,

If you are using windows OS 10.x version, then there is a problem with few applications (calc is one of them). Try with other OS versions.

November 13, 2017 - 4:55am
Response to jayachandrak

Hi,

I am using windows 10 and I am facing same issue with internet explorer.

Thanks.