Question

Enable to show icons in pega after upgrade

I do the upgrade from the pega 7.2 to 8.2 , but i notice that any icon is not displayed

Comments

Keep up to date on this post and subscribe to comments

Pega
August 17, 2019 - 12:31am

I have couple questions: 

1. Is the icon missing issue happening on any browser? i.e. both IE and Chrome?

2. Does your application use SSO? Is the issue only happening for SSO scenario?

 

Pega
August 17, 2019 - 4:09am

Hi,

Can you please share fiddler trace logs while log in to designer studio.I believe content-type is not correct.

Thanks,
Abhinav

Pega
August 18, 2019 - 1:03am

Hi RIMA4710,

Can you check / try below two local changes?

1. change the HTTP header “Cache-control” value as below:

Cache-Control: public, max-age=31536000

or 

Cache-Control: private

2. Can you please check if the Internet Explorer security settings prevents the download of the application Fonts.
          - Log in to the application

          - Navigate to Internet Options > Security > Custom Level > Downloads > Font download and enable the option