I'm creating an email channel in 8.1.Email account was created and it is showing success. When i configure that email account in channel it is throwing error - Email account already used.
I created one more new email account still the same error is coming
someone help me to solve this one.
Thanks in advance
***Edited by Moderator Marissa to update platform capability tags****
Can you try deleting the email listener for the email account you're mentioning in Email Channel.
As email channel implicitly create email listener for the account you mention and if that listener is already present, it shows such error message.
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