Question

DSS entries for PEGA0011

I would like know the DSS entries required to control the threshold value of PEGA0011 alert?.

***Moderator Edit-Vidyaranjan: Updated Platform Capability***

Correct Answer
October 3, 2019 - 8:53am

I recommend using Pega-Logviewer; which provides a handy "cheat sheet" for all alerts. For example, here is a screenshot showing PEGA0011's enable config, threshold config, default and value unit.

This Pega GCS video is a good introduction.

https://community1.pega.com/community/product-support/question/video-support-guide-pega-logviewer-20-overview

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October 2, 2019 - 9:53pm

October 2, 2019 - 10:46pm
Response to Shekhar_Shubham

This post is for prconfig changes not DSS. Can you give me the "Setting Purpose" that i have to use in DSS to control the alert?.

October 3, 2019 - 3:03am
Response to KarthikeyanN0370

Owning RuleSet : Pega-Engine

Value: prconfig/alerts/services/totalrequesttime/threshold/default

I guess restart will be needed
 

Pega
October 3, 2019 - 12:41am

Hi,

Please try setting the DSS for the PEGA0011 alert:

prconfig/alerts/services/totalRequestTime/threshold/default

Thanks,

October 3, 2019 - 8:53am

I recommend using Pega-Logviewer; which provides a handy "cheat sheet" for all alerts. For example, here is a screenshot showing PEGA0011's enable config, threshold config, default and value unit.

This Pega GCS video is a good introduction.

https://community1.pega.com/community/product-support/question/video-support-guide-pega-logviewer-20-overview

October 3, 2019 - 10:07am
Response to PaulGentile_GCS

Thank you Paul. I will try these 2 DSS entries.

October 7, 2019 - 2:40pm
Response to KarthikeyanN0370

I have made following entries (restarted the server), still i could see the Pega0011 alerts that are less than 3 seconds. FYI. I don't the same entry in prconfig file.

Pega-Engine • prconfig/alerts/services/totalrequesttime/enabled (Value : true)
Pega-Engine • prconfig/alerts/services/totalrequesttime/threshold (Value : 3000)

 

 

October 8, 2019 - 5:42am
Response to KarthikeyanN0370

FYI : If you're trying to set prconfig setting using DSS, you need to prefix "prconfig/" (as you have) as well as suffix "/default". 

I'm not sure this would work for these settings, so the safe bet is to modify your prconfig and add these entries.

<env name=" alerts/services/totalRequestTime/enabled" value="true" />

<env name=" alerts/services/totalRequestTime/threshold" value="3000" />