Question

Download Pega robotics runtime

Hi,

Can somebody tell me how to get the Pega robotics runtime executable file ? Do i need to raise a SR or can i download it elsewhere ?

Or if someone can give me the link to download it then it would be really great ?

Thanks in advance.

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Correct Answer
March 1, 2018 - 7:32pm

Hi Anand,

Thanks for writing your query in PSC. Kindly check the below links which would help:-

My Support Portal explained for Pega Robotic Automation (formerly OpenSpan) 

Introduction to My Support Portal: Opening a Support Request

Hope this helps

Thanks,

Hari.

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Pega
March 1, 2018 - 7:32pm

Hi Anand,

Thanks for writing your query in PSC. Kindly check the below links which would help:-

My Support Portal explained for Pega Robotic Automation (formerly OpenSpan) 

Introduction to My Support Portal: Opening a Support Request

Hope this helps

Thanks,

Hari.

March 1, 2018 - 9:34pm

You will get runtime with Pega Robotics Studio version but you can't use it in production environments. So, to get the  runtime exe then check with pega account manager from your company.

Pega
March 2, 2018 - 4:00pm

I would recommend first trying the Digital Delivery if your account is connected to your Company. It is a self-service option for downloading the software.

https://pdn.pega.com/Digital-Delivery

March 2, 2018 - 8:00pm

Thanks everyone. I guess i got my answer. I guess with Pega robotics studio (training version) we won't get the runtime and in order to get the run time i would need to raise SR with a account number given to our company. I will speak to my company folks and get that organised. Thanks again all for your responses.

March 5, 2018 - 8:52am
Response to anandv45

Hi @anandv45!

Thanks for letting us know! If you happen to open an SR, please reference this post and also let us know the SR ID and we can track for you as well.

Thanks!

Marissa | Community Moderator | Pegasystems Inc.