Hello Team -
Can you please advice whether PEGA CALL 7.2.1 & 8.3 support CISCO UCCE 12.x?
Thank you !
***Moderator Edit-Vidyaranjan: Updated SR details***
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From the Pega Call configuration guide (page 24), I can see :
Pega call CTI link engine requires cisco ICM or UCCE version 9.0 or greater.
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