Question

Devops Deployment Manager Issue in 7.3.1

Getting Error on click of Generate build in 7.3.1

Task execution started for task type: publish

Request object: {

"pxObjClass":"Pega-Int-Pipeline"

,"pyApplicationName":"Apex"

,"pyApplicationVersion":"01.22.01"

,"pyBuildArtifactName":"Apex_012201_1.zip"

,"pyCallBackURL":"http://louappwdl07s01:80/prweb/PRRestService/cicd/v1/task/publish/status?FlowName=pzPublishRAP&FlowActionName=pzPauseTask"

,"pyDoPackage":"true"

,"pyID":"PEGA-PIPELINE-CD APE-9"

,"pyProductName":"Jenkins"

,"pyProductVersion":"01.22.10"

,"pyRepositoryName":"DevOpsRep"

}

2018-08-16 14:28:49,447 [ PegaRULES-Batch-4] [ STANDARD] [ ] [ Apex:01.22.01] (apper.Pega_Int_Pipeline.Action) INFO RXK1333 - Task execution completed for task : publish

Posting status to release manager system. Status object:

{

"pxObjClass":"Pega-Int-Pipeline"

,"pyCallBackURL":"http://louappwdl07s01:80/prweb/PRRestService/cicd/v1/task/publish/status?FlowName=pzPublishRAP&FlowActionName=pzPauseTask"

,"pyID":"PEGA-PIPELINE-CD APE-9"

,"pyStatusMessage":"Internal processing error.** Application name cannot be blank\n.pyProductName: ** Application name cannot be blankUnable to open an instance using the given inputs: pxObjClass = \"Rule-Application\", pyProductName = \"\", pyProductVersion = \"\""

,"pyStatusValue":"FAIL"

}

2018-08-16 14:28:51,791 [ PegaRULES-Batch-4] [ STANDARD] [ ] [ Apex:01.22.01] (apper.Pega_Int_Pipeline.Action) INFO RXK1333 - Task execution status published by doing call back for task name:publish

Http status code of call back:500

Sattus message of call back: the HTTP response code of 500 indicated a server error. The response data may contain a reason

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Correct Answer
August 24, 2018 - 6:05am

After complete restart of the application server issue got resolved.

Comments

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Pega
August 20, 2018 - 6:18am

Hi,

Can you please check if you are able to create rap manually from the specified product rule(from the button "Create product file" in the product rule) in the development environment

August 21, 2018 - 11:49am
Response to mannj1

I'm able to create the product file manually. even this is working fine with external jenkins..

 

now i'm getting the below error 
 

- Task execution started for task  type: publish
 Request object: {
"pxObjClass":"Pega-Int-Pipeline"
,"pyApplicationName":"Apex"
,"pyApplicationVersion":"01.22.01"
,"pyBuildArtifactName":"Apex_012201_15.zip"
,"pyCallBackURL":"http://xxxxx:80/prweb/PRRestService/cicd/v1/task/publish/status?FlowName=pzPublishRAP&FlowActionName=pzPauseTask"
,"pyDoPackage":"true"
,"pyID":"PEGA-PIPELINE-CD APE-28"
,"pyProductName":"Jenkins"
,"pyProductVersion":"01.22.10"
,"pyRepositoryName":"Dev"
}

2018-08-20 15:55:15,477 [   PegaRULES-Batch-1] [  STANDARD] [                    ] [sFoundation:02.01.03] (apper.Pega_Int_Pipeline.Action) INFO    - Task execution completed for task : publish
 Posting status to release manager system. Status object: 
{
"pxObjClass":"Pega-Int-Pipeline"
,"pyCallBackURL":"http://xxxxxxxxx:80/prweb/PRRestService/cicd/v1/task/publish/status?FlowName=pzPublishRAP&FlowActionName=pzPauseTask"
,"pyID":"PEGA-PIPELINE-CD APE-28"
,"pyStatusMessage":"Internal processing error.** No unlocked RuleSets/Versions found that are valid for this record.  Unlock at least one RuleSet/Version that can contain records of this type.Unable to open an instance using the given inputs: pxObjClass = \"Rule-Application\", pyProductName = \"\", pyProductVersion = \"\""
,"pyStatusValue":"FAIL"
}

2018-08-20 15:55:17,509 [    WebContainer : 7] [  STANDARD] [                    ] [sFoundation:02.01.03] (ndler.Pega_Int_Pipeline.Action) INFO  LOUAPPWDL06S02|10.114.32.161|Rest|cicd|v1|task|AJ68XSZXIO1BW1YXPTU17GAKUBZYPL4L6  - Task status processing started. Task:publish,FlowName:pzPublishRAP, Flow action Name:pzPauseTask Build id:PEGA-PIPELINE-CD APE-28, status:FAIL, message:Internal processing error.** No unlocked RuleSets/Versions found that are valid for this record.  Unlock at least one RuleSet/Version that can contain records of this type.Unable to open an instance using the given inputs: pxObjClass = "Rule-Application", pyProductName = "", pyProductVersion = ""
2018-08-20 15:55:17,509 [    WebContainer : 7] [  STANDARD] [                    ] [sFoundation:02.01.03] (ndler.Pega_Int_Pipeline.Action) INFO  LOUAPPWDL06S02|10.114.32.161|Rest|cicd|v1|task|AJ68XSZXIO1BW1YXPTU17GAKUBZYPL4L6  - Task status processing completed. Task:publish Build id: PEGA-PIPELINE-CD APE-28
2018-08-20 15:55:17,509 [   PegaRULES-Batch-1] [  STANDARD] [                    ] [sFoundation:02.01.03] (apper.Pega_Int_Pipeline.Action) INFO    - Task execution status published by doing call back for task name:publish
 Http status code of call back:200
 Sattus message of call back: OK

Pega
August 22, 2018 - 6:22pm

It looks like there are two different errors going on:

  1. No unlocked RuleSets/Versions found that are valid for this record.  Unlock at least one RuleSet/Version that can contain records of this type.
    and
  2. Unable to open an instance using the given inputs: pxObjClass = "Rule-Application", pyProductName = "", pyProductVersion = ""

I believe that the second error might be coming from the first error.

Can you try to save the application Apex 01.22.01 and see if you get an error? I'm thinking it doesn't have an associated with ruleset and some process is trying to save it and it is failing because there are no unlocked rulesets.

 

August 22, 2018 - 10:44pm
Response to PICADA

Thanks David for the reply!

Able to save the application and there is associated rule-set in the application. Still getting the same error

August 24, 2018 - 6:05am

After complete restart of the application server issue got resolved.